Frequently Asked Questions (FAQ) – Pragma Integra Law Firm

Welcome to the Frequently Asked Questions (FAQ) page of Pragma Integra Law Firm.

This page answers the questions we are most often asked about our firm, the services we offer, and the way we work. As a law firm based in Jakarta and Padang, we are committed to giving our clients and prospective clients clear and transparent information.

Below you will find comprehensive information, from our firm profile and legal services to our working process and the practical details of working with our team. If your question is not answered here, please do not hesitate to contact us through the channels provided.

The questions are grouped by topic to help you find what you need. Please choose the category that matches your needs:

About Pragma Integra

Pragma Integra is a law firm based in Jakarta with a branch office in Padang, focusing on tax law, corporate law, and business development. Founded in 2018, we combine deep expertise in taxation, business law, and business development to deliver comprehensive solutions for our clients.

Read more about Pragma Integra on our About page.

We have two strategically located offices:

  • Jakarta Office:
    Jalan Kesehatan XII No. 88, Pesanggrahan, South Jakarta, DKI Jakarta 12320
  • Padang Office:
    Komplek Villa Hadis Permai No. 32, Ulak Karang Utara, Padang Utara, Padang, West Sumatra 25133

Full details of our offices are available on the Contact page.

  • A multidisciplinary team combining expertise in tax, law, and business development.
  • A holistic approach to every matter we handle.
  • Extensive experience in tax and business cases.
  • Offices in Jakarta and Padang, giving clients convenient access.
  • A strong commitment to integrity and professionalism.

Read more about what sets Pragma Integra apart on our About page.

Our Services

We offer three core services:

  1. Tax Law
  2. Corporate & Business Law
  3. Business Advisory & Development

We also practise in the following areas:

  1. Employment & Industrial Relations
  2. Environmental Law
  3. Property & Real Estate
  4. Mining & Energy
  5. Technology & Telecommunications
  6. Intellectual Property Rights
  7. Medical & Health Care
  8. Criminal Defence, Litigation & Investigation
  9. Constitutional & Statutory Disputes
  10. Dispute Resolution & Litigation
  11. Capital Markets

Read more about our services on the Practice Areas page.

Our tax law services include:

1. Core Services

  • Routine Tax Compliance
    • Monthly Tax Compliance
    • Annual Tax Return Preparation
  • Tax Health Check (One-Time Review)
  • Tax Documentation Services

2. Dispute Services

  • Tax Audit Assistance
  • Dispute Resolution
    • Tax Objections
    • Appeals to the Tax Court
    • Judicial Review (Peninjauan Kembali) at the Supreme Court
  • Mutual Agreement Procedure (MAP)

3. Advisory Services

  • Corporate Tax Management & Compliance
  • Tax Planning & Strategy
    • Business Tax Strategy
    • International Tax Planning
    • Investment Planning
    • Strategic Tax Efficiency
  • Cross-Border Transaction Advisory

4. Special Services

  • Transaction & M&A Tax Services
    • Tax Due Diligence
    • Transaction Structuring
    • Post-Deal Integration
    • Tax-Efficient Restructuring
  • Tax Incentives & Facilities Services
    • Tax Incentives Planning
    • Asset Optimisation
    • Application & Implementation
    • Post-Implementation Support
  • Tax Amnesty Services

Full details of our tax law services are available on the Tax Law page.

1. Corporate Transactions & Structuring

  • Company Establishment & Structuring
  • Mergers & Acquisitions
  • Joint Ventures
  • Corporate Restructuring
  • Due Diligence
  • Business Transformation

2. Compliance & Governance

  • Corporate Governance
  • Regulatory Compliance
  • Risk Management
  • Corporate Secretarial Services
  • Business Licensing
  • ESG (Environmental, Social, and Governance)
  • Compliance for Family Businesses
  • Business Governance

3. Contracts & Business Transactions

  • Commercial Agreements
  • Investment Contracts
  • Partnership Agreements
  • International Contracts
  • Negotiation & Drafting
  • Private Wealth Management
  • Asset Protection

Full details of our corporate and business law services are available on the Corporate & Business Law page.

1. Business Development

  • Business & Legal Strategy
  • Business Risk Analysis
  • Business Due Diligence
  • Market Entry Strategy
  • Digital Business & Start-up Advisory
  • Business Transformation
  • Strategic Partnership Development

2. Business Dispute Resolution

  • Commercial Litigation
  • National & International Arbitration
  • Business Mediation
  • Settlement Negotiation
  • Alternative Dispute Resolution
  • Crisis Management
  • Debt Restructuring

Full details of our business advisory and development services are available on the Business Advisory & Development page.

How We Work

  • Contact us by telephone (+62 853 6363 9635) or email (contact@pragmaintegra.com).
  • Schedule an initial consultation.
  • Our team will analyse your needs.
  • We will prepare a proposal for handling your matter.
  • Once the terms are agreed, our team will begin work according to the agreed timeline.

  • The initial consultation can be held in person at our office or online.
  • During this consultation, we will:
    • Understand your needs and expectations.
    • Identify the legal issues and potential risks.
    • Map out the appropriate strategy and approach.
    • Prepare a work plan and timeline.

The time required varies depending on:

  • The complexity of the matter.
  • The type of service required.
  • The availability of the necessary documents and information.
  • The legal procedures that must be followed.

Our team will give you a clear time estimate during the initial consultation.

Our Team and Expertise

  • Every matter is handled by a team led by a Partner or a senior lawyer.
  • The team is made up of professionals whose expertise matches the needs of your matter.
  • You will have a team coordinator as your main point of contact.

Meet our team on the About page.

We have experience serving clients across a wide range of industries, including:

  • Manufacturing
  • Trade
  • Property and Real Estate
  • Technology and Start-ups
  • Energy and Natural Resources
  • Hospitality and Tourism
  • Financial Services
  • Agribusiness
  • And more

Fees and Payment

  • Our fee structure is transparent and based on the complexity of the matter.
  • We will give you a clear fee estimate during the initial consultation.
  • Payment can be made in stages as agreed.

Please contact us for information about the initial consultation fee.

Confidentiality and Ethics

We apply strict confidentiality standards:

  • Rigorous protection of client information.
  • Secure data-security systems.
  • Standard procedures for handling confidential documents.
  • A strict code of ethics for the entire team.

We hold firmly to three core values:

  • Integrity in every aspect of our service.
  • Trust through our commitment to quality.
  • Fairness in every decision-making process.

Contact and Further Information

  • Visit our website at www.pragmaintegra.com.
  • Follow us on social media for the latest updates.
  • Contact our team for specific information.